Comprehensive Support Solutions
Empowering Your Success with Dedicated Support
Discover a range of support services tailored to meet your business needs, ensuring seamless operations and enhanced productivity. To receive immediate support, please login or register via our support portal by clicking the button below.
Creating an account is free of charge.
Ticket Submission
Submit support tickets easily through our dedicated platform for prompt assistance.
Knowledge Base Access
Access a wealth of information and resources to troubleshoot common issues independently.
Our Support Services
Ticket Submission Portal
Register on our support site to submit tickets and receive timely help from our experts.
Comprehensive Knowledge Base
Explore our extensive library of articles and guides for self-service support.
Remote Assistance
Get direct help from our technicians through remote computer support when necessary.
Premium Support Plans
Opt for our premium plans for prioritized support and additional benefits.
Getting Started with Support
How to Access Our Support Services
1
Register on Our Support Site
Create an account to gain access to our support portal and submit your queries. If you already have an account, you may login here.
2
Submit a Support Ticket
Log in to your account and fill out the support ticket form with your issue details.
3
Receive Expert Assistance
Our team will review your ticket and provide solutions or guidance promptly.
Creating an account is free of charge.
Explore Our Knowledge Base
Comprehensive Guides
Access detailed guides that cover a wide range of topics to help you navigate our services effectively.
Step-by-Step Tutorials
Follow our step-by-step tutorials to get the most out of our tools and services.
Troubleshooting Tips
Find solutions to common issues with our extensive troubleshooting tips and tricks.
Our Remote Support Services
Remote Support Overview
Instant Remote Assistance
Receive immediate help from our expert technicians who can remotely access your system to resolve issues quickly.
Scheduled Support Sessions
Book a convenient time for a remote support session to address your technical needs with our team.
Secure Access Protocols
We ensure your data’s safety with secure access protocols during all remote support interactions.
Flexible Pricing Options
Choose from our pricing plans based on your needs, with common platform issues addressed free of charge.
Comprehensive System Checks
Our remote support includes thorough system checks to prevent future issues.
Software Installation Assistance
Get help with installing and configuring software remotely, ensuring everything runs smoothly.
Network Troubleshooting
Resolve network connectivity issues with our expert remote troubleshooting services.
Device Configuration
Our team can assist with configuring devices remotely to optimize performance and functionality.
Creating an account is free of charge.
Support Services FAQ
Find answers to common questions about our support services, designed to assist you effectively.
How do I access the knowledge base?
You can access the knowledge base by logging into your account on our support site and navigating to the ‘Knowledge Base’ section.
What is the process for remote support?
Once you request remote support, you will receive an email in which our technician will guide you through booking a time that works best for both you and Amplified Reach. Once the time comes for your appointment, our technician will guide you through the process of a secure connection to access your system.
Are there any fees for remote support?
Fees for remote support vary based on the service level required. Please refer to our pricing page for detailed information.
Can I schedule a support session?
Yes, you can schedule a support session at a time that suits you by contacting our support team.
Is my data safe during remote support?
Absolutely. We use secure protocols to ensure your data remains protected during all remote interactions.
How do I submit a support ticket?
To submit a support ticket, log into your account on our support site. You will first need to create an account, and once you are logged into your account, you will see the support button located on your dashboard. Via the drop-down menu located there, click on ‘Submit a Ticket’ under the support section.
Need Assistance? We're Here to Help!
Join our support site today to access expert assistance and submit your support tickets with ease. Whether you need help navigating our services or require remote computer support, our dedicated team is ready to assist you. Register now to explore our comprehensive knowledge base and discover solutions tailored to your needs. If you already have an account with us, you may login here.
Creating an account is free of charge.